Privacy Policy – k1game

1. Introduction

k1game ("we", "us", "our", "the Platform") operates the online gaming and sports betting website at k1game.asia. As a platform that processes financial transactions and verifies user identity as part of our regulatory obligations, k1game handles personal data responsibly and in accordance with applicable data protection principles.

This Privacy Policy ("Policy") describes the types of personal data k1game collects from users ("you", "your") in Pakistan and globally, the purposes for which that data is used, the circumstances under which it may be shared with third parties, the security measures in place to protect it, and the rights available to you in relation to your personal data.

k1game is committed to handling personal data with care, transparency, and respect for the privacy of our users. We collect only what is necessary, retain data only for as long as required, and implement appropriate technical and organisational security measures to prevent unauthorised access or disclosure.

2. Data We Collect

2.1 Registration Data. When you create a k1game account, we collect: your full legal name, email address, Pakistani mobile number, date of birth, country of residence, and a username and password of your choosing. This information is required to create and maintain your account.

2.2 Identity Verification (KYC) Data. As part of our Know Your Customer obligations, k1game collects copies of identity documents, primarily your Pakistani Computerised National Identity Card (CNIC). We may also collect a selfie photograph, proof of address, or other identity documents as required to complete verification.

2.3 Financial Data. When you make deposits or request withdrawals, k1game collects information about the payment methods used, including JazzCash account numbers, Easypaisa account details, bank account information (HBL, UBL, Meezan Bank, Bank Alfalah), and USDT wallet addresses as applicable. Full payment card numbers are not stored by k1game — card transactions are processed by our PCI-DSS compliant payment processor.

2.4 Transaction Data. We maintain records of all deposits, withdrawals, bets, wagers, game play sessions, and bonus activity associated with your account. These records are required for regulatory compliance and dispute resolution.

2.5 Technical Data. When you access k1game, we automatically collect technical information including your IP address, device type, operating system, browser type and version, screen resolution, time zone, and referring URL. This data helps us maintain security, detect fraud, and improve the Platform.

2.6 Communications Data. We retain records of communications between you and k1game support, including live chat transcripts, emails, and any other correspondence. These records are used for quality assurance, dispute resolution, and compliance purposes.

2.7 Usage Data. We collect information about how you use the Platform — pages visited, games played, time spent in sessions, features used, and navigation patterns. This data is used in aggregate to improve the Platform's design and functionality.

3. How We Use Your Data

k1game uses the personal data collected for the following purposes:

• Account creation and management: processing your registration, verifying your identity, and maintaining your account in good standing;
• Service delivery: processing deposits and withdrawals, settling bets, awarding bonuses, and providing access to all k1game products and features;
• KYC and regulatory compliance: verifying your identity and age as required under applicable regulations and anti-money laundering obligations;
• Security and fraud prevention: detecting, investigating, and preventing fraudulent transactions, prohibited activities, and security breaches;
• Responsible gaming: monitoring account activity to identify signs of problem gambling and applying protective measures where appropriate;
• Customer support: responding to your queries, complaints, and support requests efficiently and accurately;
• Communications: sending transactional notifications (account activity, deposit confirmations, withdrawal processing updates) and, where consent has been provided, promotional communications;
• Platform improvement: analysing usage patterns to improve the design, performance, and content of k1game;
• Legal obligations: complying with applicable laws, regulations, court orders, and lawful requests from competent authorities.

4. Legal Basis for Processing

k1game processes your personal data on the following legal bases:

• Contractual necessity: processing required to perform our obligations under the Terms & Conditions you have agreed to, including account management and payment processing;
• Legal obligation: processing required to comply with applicable laws, including KYC/AML regulatory requirements;
• Legitimate interests: processing necessary for k1game's legitimate business interests, including fraud prevention, security, and platform improvement, where these interests are not overridden by your privacy rights;
• Consent: processing based on your explicit consent, including the sending of marketing communications. You may withdraw consent at any time.

5. Data Sharing

5.1 k1game does not sell your personal data to third parties. We share personal data with third parties only in the following circumstances:

• Service providers: trusted third-party vendors who assist in operating k1game, including payment processors, identity verification providers, customer support platforms, cloud hosting providers, and analytics services. These providers are contractually bound to process data only on k1game's instructions and in accordance with applicable data protection standards;
• Game providers: where you play games supplied by third-party game studios (such as Pragmatic Play, Evolution, or Microgaming), certain technical data may be shared with those providers to deliver the game experience. No financial data beyond session value is shared with game providers;
• Regulatory and legal authorities: where k1game is required to disclose data by applicable law, court order, or lawful request from a competent regulatory authority;
• Fraud prevention: where sharing data with fraud prevention agencies or other gaming operators is necessary to prevent, detect, or investigate fraud or money laundering;
• Business transfers: in the event of a merger, acquisition, or sale of k1game's assets, personal data may be transferred as part of that transaction, subject to continued compliance with this Policy.

6. KYC & Identity Verification

6.1 As an online gaming platform operating under applicable regulatory frameworks, k1game is obligated to verify the identity of its users before processing withdrawals. This process — Know Your Customer (KYC) — involves collecting and verifying government-issued identity documents.

6.2 For Pakistani users, the primary KYC document is the CNIC (Computerised National Identity Card). k1game uses a combination of manual review and automated identity verification technology to process KYC submissions.

6.3 KYC documents are stored securely with access restricted to authorised personnel only. Copies of identity documents are retained for the minimum period required by applicable anti-money laundering regulations. We do not use KYC documents for any purpose other than identity verification and regulatory compliance.

7. Cookies & Tracking Technologies

7.1 k1game uses cookies and similar tracking technologies (including local storage and session identifiers) to operate the Platform, maintain your session, remember your preferences, and analyse usage patterns.

7.2 Types of cookies used by k1game:

• Essential cookies: required for the Platform to function, including session management and security tokens. These cannot be disabled;
• Functional cookies: remember your preferences such as language settings and game history. May be disabled via browser settings;
• Analytics cookies: collect aggregate, anonymised data about how users interact with the Platform. Used to improve Platform design and performance;
• Marketing cookies: used where you have consented to receiving personalised promotions. May be managed via Account Settings.

7.3 You can control and manage cookies through your browser settings. Disabling essential cookies will prevent you from using the Platform. Disabling other cookies may affect your experience but will not prevent basic access.

8. Data Retention

8.1 k1game retains personal data for as long as your account is active and for as long as necessary to fulfil the purposes described in this Policy. Following account closure, we retain data for the minimum period required by applicable anti-money laundering regulations, which is typically a minimum of five years from the date of account closure.

8.2 Where personal data is no longer required for any lawful purpose, k1game securely deletes or anonymises it in a manner that prevents reconstruction.

8.3 Communications data (support transcripts, emails) is retained for a period of at least two years from the date of the communication for dispute resolution and quality assurance purposes.

9. Security Measures

k1game implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and k1game servers;
• Encrypted storage of sensitive data including passwords (hashed) and identity documents;
• Access controls limiting data access to authorised personnel on a need-to-know basis;
• Two-factor authentication available for all user accounts;
• Regular security assessments and penetration testing of platform infrastructure;
• Monitoring systems to detect and respond to suspicious activity and potential breaches.

While k1game takes reasonable steps to protect your personal data, no security system is completely impenetrable. In the event of a data breach that poses a risk to your rights and freedoms, k1game will notify affected users and relevant authorities as required by applicable law.

10. Your Rights

Subject to applicable law and k1game's regulatory obligations, you have the following rights in relation to your personal data held by k1game:

• Right of access: the right to request a copy of the personal data k1game holds about you;
• Right to rectification: the right to request correction of inaccurate or incomplete personal data;
• Right to erasure: the right to request deletion of your personal data in certain circumstances, subject to legal retention obligations;
• Right to restriction: the right to request that processing of your personal data be restricted in certain circumstances;
• Right to data portability: the right to receive your personal data in a structured, machine-readable format;
• Right to object: the right to object to processing based on legitimate interests, including profiling for marketing purposes;
• Right to withdraw consent: where processing is based on consent, the right to withdraw consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact k1game support at the email address provided in Section 15. k1game will respond to requests within a reasonable timeframe and in any event within 30 days of receipt.

11. Marketing Communications

11.1 k1game sends promotional emails, SMS messages, and on-site notifications to users who have provided consent to receive marketing communications. These communications may include information about promotions, bonuses, new games, and platform updates.

11.2 You may withdraw your marketing consent at any time by: (a) updating your communication preferences in Account Settings; (b) clicking the unsubscribe link in any marketing email; or (c) contacting k1game support directly and requesting removal from marketing lists.

11.3 Withdrawal of marketing consent does not affect the sending of transactional communications (deposit confirmations, withdrawal notifications, security alerts), which are sent regardless of marketing preferences as they relate to the operation of your account.

11.4 k1game does not send marketing communications to users who have self-excluded from the Platform.

12. Children

k1game is strictly an adult platform. We do not knowingly collect personal data from any person under the age of 18. If k1game becomes aware that personal data has been collected from a person under 18, that account will be closed immediately and all associated data deleted or anonymised in accordance with applicable law. If you believe a person under 18 has registered on k1game, please contact us immediately at the address in Section 15.

13. Third-Party Services

The k1game Platform integrates third-party services including game engines from licensed game studios, payment processing services, and identity verification providers. These third parties operate under their own privacy policies and data protection obligations. k1game is not responsible for the privacy practices of third-party services beyond the contractual data processing agreements in place with each provider. We encourage users to review the privacy policies of third-party providers where relevant.

14. Changes to this Policy

k1game reserves the right to update this Privacy Policy at any time. Material changes will be notified to registered users via email and/or on-site notification prior to taking effect. The "Last updated" date at the top of this Policy will be revised accordingly. Continued use of the Platform following notification of a material change constitutes your acceptance of the updated Policy. Where changes require fresh consent, k1game will seek that consent before the changes take effect.

15. Contact

For any questions, requests, or concerns relating to this Privacy Policy or k1game's handling of your personal data, please contact us:

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24/7 via the k1game Platform

This Privacy Policy was last reviewed and updated in June 2026.